Showing posts with label Julep. Show all posts
Showing posts with label Julep. Show all posts

Wednesday, June 19, 2013

June Julep Box: IT Girl

So guess who forgot to skip this month? I'm glad I spaced on a month where I LOVE the colors, but I'm super sad since I would have loved to use my Jules. Oh well.

This month was a nautical theme and I have to say I feel it was done BEAUTIFULLY.



At first the colors didn't look overly different to me, but when I picked up that "red" one I was amazed!


NOMS! These salt water taffys were soooo silky smooth and delicious. Pure heaven!


The colors are DELIGHTFUL! The theme was nautical and I'm so glad I had this box come (IT Girl) as I heard extremely mixed reviews on the DD creme that went out. The colors from top to bottom are Char (a royal blue crelly), Nan (a burnt salmon or pink toned brick creme), and Bess (also a crelly but the only thing that keeps popping in my head is cotton candy blue). The last two are my favorites of the three!



The gold is Julep Oscar and nautical made me think gold so I couldn't help but bring it in.

One thing I have noticed about these newer formula Juleps is the peculiar smell to them. Am I imagining it?

At any rate I loved the box! It was fun, colorful, and two of the three feel unique to me. Love, love, love.

Wednesday, May 23, 2012

Final update on April Julep Maven box

So I've been a fan of Julep and have stood by them through all the issues they've had. However I'm a little appalled after the brush incident. To read the first email click here.
So I'm a little confused when I receive nothing but two replacement brushes in the mail. I won't nit pick over the lack of the extra I was PROMISED but I thought the bottles damaged the brushes soooooooo.....well here's my email and their response:

Sent: Tuesday, May 15, 2012 12:48 PM
To: Julep Maven
Subject: RE: Julep Maven Inquiry


Hi Shelly,
I'm not one to make a big deal out of things but I was a little bit confused when I received replacement brushes and only replacement brushes. Your previous email says the bottles were what damaged the brush so I don't really understand how replacement brushes are going to fair any better. I was promised something extra for the delay and inconvenience, but I wouldn't even have mentioned that if I had received replacement polishes as stated in your email. I know this kind of hiccup is a spendy thing, but these brushes are so bad I could barely swatch with them for my preview post for my readers. I'm just wondering what happened. Thank you so much.

Candice


Hi Candice,

I sincerely apologize for any confusion. After further research, we have determined the problem was with just the brushes (the bristles of the defective brushes were missing the nylon coating that protects against fraying). We have found the depth of the bottle ultimately did not cause the brushes to fray. Please let me know if the replacement brushes do not solve this problem. Again, we apologize for any frustrations.


Shelly Neighbors
Julep Maven Team

1.877.651.3292

Description: Description: Description: Description: Description: cid:5A0E8A75-C7E2-4B1C-9A53-7E49D307C22D   
PO Box 19523  |  Seattle  WA   |  98109  |  julep.com


 
Well wow - way to let us know for one and way to back out on what you promised. THEN they also had a technical glitch which made it so that you couldn't see a confirmation for the box switch. My friend did a box switch but everyone was assured the switches WERE recorded and everything would be sent out. So when my friend not only didn't receive her usual box but the box without polish she was a little shocked. She calls in and they tell her they will send her a shipping label but take out 6.00 for shipping for MAY box! They are charging her for their mistake and she can't even get the April box!!!! They are continuing to expand with non-polish products which makes me nervous as well. At any rate I'm finished. Later Julep.